What Our Customers Are Saying
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Lisa Marcus, Aiken, SC
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Called George in parts and told him I wanted the docking system. I went into the store and George took the time to walk me through all of the docking options for my bike. I walked out with a 4 point docking system, detachable sissy bar and luggage rack, and some very nice luggage. Georges knowledge, expertise, and tips made the install a breeze. George and the Timms staff never disappoints. Excellent customer service as usual!
Meekail Shaheed, Grovetown, GA -
On my way to our Spring Nationals in Fayetteville, NC I encountered an overheating issue and severe oil leak. Brad T from the Service Dept. was incredible and got my bike into the shop asap. Very professional and even assisted me with putting my motorcycle on our the back our our rental truck and went above and beyond by putting on heavy duty straps to secure my baby so I could get on the road home to Texas. Thanks Brad, you rock.
David McBride, Waxahachie, TX -
Awesome People Awesome Service
Craig Markham -
Love riding up here just to chill and look at the new bikes. Great customer service that can't be matched.
Dirk Davis -
The staff was excellent. Jeremy walked us around talking about the new models and knew we weren't there to buy, being from Mn. Awesome young man. We stop in every year when we are in Augusta
Chuck Maurer -
I've been stationed here in Augusta several times, Timm's HD has always treated us very well! I have purchased parts and services here they are always professional and prompt. Jeremy is a great guy to talk to about bikes! He started working up a package deal on a couple of motorcycles for us. Im now considering a purchase from Timm's. I highly recommend this business to anyone.
Grey Wolf68 -
Only Harley dealership in this city. Great and friendly staff. Need a few more up beat things in stocks. But I think they are making these changes. Each time I go in now there's some different. And change for the good is always better.
Annie S Harris -
Ive been stationed here in Augusta several times, Timms HD has always treated us very well! I have purchased parts and services here they are always professional and prompt. Jeremy is a great guy to talk to about bikes! He started working up a package deal on a couple of motorcycles for us. Im now considering a purchase from Timms. I highly recommend this business to anyone.
Grey Wolf68 -
Great sales staff. Ask for Jason they showed me around no pressure.
Stephen Higgs -
Excellent dealership, friendly staff, competitive prices, and great atmosphere.
JD -
Awesum shop. Great layout. Good choices. And the staff was quick to chat and friendly. Glad I stopped by.
Conrad Campbell -
Great staff they are all very friendly. They make you feel like family
Paul Swegs -
My husband bought his first Harley from this location. Everyone was super nice and so helpful. I definitely recommend them.
Nichole -
My husband bought his first Harley from this location. Everyone was super nice and so helpful. I definitely recommend them.
Nichole -
I had an issue while traveling in Florida, called Duck for suggestions and he went above and beyond to make sure my wife and I got back on the road safely and insisted that I bring the bike in after the trip so they could look the bike over.
1 year ago someone ran into the back of our bike, Brad and Duck spent A LOT of time making sure that everything was correct with ordering the many parts involved. They've both treated us like friends not just customers.Daniel Moore -
Loved It. Kids Had Fun Trick Or Treating
Rhonda Watson -
Outgoing staff! Very friendly.
Nikki Hawkins -
Super great service! Prices a little high but you're paying for the name. Employees were super helpful also!!
Michelle Mitchell -
I arrived early this morning and Classic Random was a great deal of help. He got me set up with a new tire and out the door. Fast freindly service.
Steven Green -
Great dealership friendly staff I'm glad I stopped by
Phil Donnelly -
We stopped by the dealer, the first impression was their friendly bulldogs came said hi to us. All of Their staff was super nice, friendly & helpful... One of the staffs came offering helps within 2 mins we we're in there and let us looked around. The service manager was super nice to us also. He's even came out and looked at the old bike we got in the trailer and talked with us for a good while.
The dealer is hard to spot from the highway. We sure will stop by next time we in town. I would highly recommend to anyone to stop by Timms Harley Davidson DealershipPim Gilliam -
The best H-D store Ive visited thus far! When you walk in you instantly feel at home, huge selection of bikes and accessories.
My experience today with them:
Cori at Timms H-D saved my butt today! No rain in the forecast, Im at Timms and the bottom fell out (rain gear @home) Cori found a pair of Chaps Id been looking for, showing 0 On hand in the H-D inventory she found them!!! Rode 70 miles home in the rain with my new chaps on. Nice and dry!
Awesome folks at Timms for sure!Ghost Rydr -
Jeremy is very helpful and allows you to go thru the decision making process yourself to see what bike fits you. The other staff there is friendly and not stuck up. Feels like we all know each other.
Gregory Howard -
TIMMS Harley-Davidson is a unique combination of knowledgeable, motivated sales personnel and dedicated parts staff paired to a service team with 2 generations of technicians 5 of whom (at last count by this customer) are master technicians! The commitment to customer service exceeds all expectation on a daily basis! From special-order parts to combining warranty work with additions requested by the customer; the family experience at Timms Harley-Davidson is worthy of your time and business! Youll appreciate the family-suited events and clubs love their engaging atmosphere for all their social finesse!
Daniel Gaskell -
Was traveling from Tampa to Boone and needed a new front tire with a quick turnaround. Duck and his team helped me out quickly! Great service.
Jeff Thibeau -
Great dealership. I just bought my first harley and the staff here is awesome. The parts guys are very helpful and Paul is a great guy. Strongly recommend if you live in Augusta and need anything, go to Timms
Jason Dukes -
Got my bike repaired after I wrecked my motorcycle and was a bunch of GREAT people. Thanks
Jesse Lawhorn -
Excellent community event that all are welcome to. You don't really see many businesses giving back to the community like this.
Matthew -
I was from out of town and went to check out the dealership. OMG what a great experience, 1st your greated by a bulldog, and then one of the sales people who was super friendly and helpful, he pointed into the direction of the clothing i had come in for, and said the ladies would love to help me out. Boy was he right these ladies were so helpful, fun, and full of personality. I told them what i liked and it was on, they helped me find just what i was looking for. I cant say enough about these great ladies there awesome.
Buddi Smith -
Great customer service! Nice bikes. Test rides...
David Verret -
Very helpful. Just wanted a couple of tshirts but without the Timms branding. They did not have very many, however, a staff member looked for some for me
Ann Moffat -
Awesome First Time Experience...I am definitely going back!!!
Ron Burton -
Great service fast friendly knowledgeable best part about it ( other than being dog friendly) it cost less than original quoted!! How often does that happen on basic service. And got the bike back spotless.
Jewel bully Creations -
Timms Harley Davidson of Augusta was by far the best motorcycle purchase experience I've ever had in a dealership. Negotiations were done by phone and upon arrival at the dealership everything went extremely smooth. Price of the new bike was well worth the hour and a half trip to Augusta. Thanks to the wonderful staff that made this one experience to remember. We will definitely be back this way for future deals.
Thanks to all again.Addison J -
Stopped by while in the area. Very nice store. Lots of beautiful motorcycles and lots of great accessories. Staff was very nice and friendly.
Nancy Crumpton -
Atencin buen servicio
Nivardo Pea Leon
Huge shout out to Timms!!! Recently my dear friend's husband, a Harley owner and enthusiast, passed. She needed to sell his bike. Problem was, neither she or I can ride one! We called Timms and spoke with Kristy. GAME CHANGER! Kristy was able to send us in the right direction, was available for all my questions, walked us thru the sales process and - best part - they came and picked it up for us. My friend got a great price and a little peace of mind. Fast, seamless, the friendly and caring service we got was the best! Thanks, Kristy! It meant so much - Samantha and Lisa